An easy way to fight off COVID infection. I don’t test ’em, I just report ’em.
How to look 30 years younger. Ditto.
* * * * *
Y’know how people reveal a lot of stuff online that is embarrassing? I am about to do that, too.
This week my printer/scanner stopped communicating with my computer. This happens 2 or 3 times a year. I have always eventually got them to reconnect by rebooting the computer and rebooting the printer, not to mention waving a dowsing stick and burning a little sage for luck.
This time I decided to go to Ricoh, the brand of the printer/scanner, for help. I went to their website and opened the chat function. The response I got in the chat asked for my phone number so the technician could call and walk me through the steps. I did that and got the call.
The technician was obviously South Asian, which really didn’t mean much one way or another — Ricoh could easily have outsourced their customer service to a call center in Hyderabad or somewhere.
I was on the phone with the tech for over an hour, and I cannot tell you everything he did. It was probably intended to baffle me with bullsh!t and it worked.
When he had supposedly *fixed* my problem (he made a document print) he transferred me to another South Asian guy in their billing section who wanted me to pay $180 for the help. That should have raised a big red flag, but gullible me went ahead and entered my credit card info.
This is where it gets really embarrassing. The charge was refused — TWICE! — as possibly fraudulent. But Dummy Me overrode the refusal and the Bad Guys got their money.
After texting with Younger Son, the computer technician, and telling Smokey the whole sad story, I called my credit card issuer to dispute the charge. The person I spoke with was very pleasant and sympathetic, the charge was taken off my account, and they will send me a new card with a different number.
Anyway, I told you all to tell you this: the customer service guy, besides taking care of my fraud claim, told me about IRLrosie on YouTube. She scams the scammers. Go watch her videos — they are hilarious!